Aligosta Limited, a software development company ("Aligosta" or "we") registered in Cyprus, and we are committed to protecting your personal data through our compliance with this Privacy Policy and all applicable laws and regulations.
Our unwavering commitment lies in the protection and regard for your privacy. Consequently, we treat your personal data (referred to as the "data") with the utmost seriousness, employing it solely to ensure the functionality of the Website and the processing of the requests you transmit to us. Your data will be gathered and processed only subsequent to acquiring your explicit consent, as elaborated in the following details of the Policy.
The Policy explains why and what information about you will be collected by Aligosta when you visit our website https://aligostalimited.com/ (hereinafter - the "Website"), and when you contact Aligosta by sending an email, filling in the contact form or otherwise. It also describes how the information about you will be used, how you, as a data subject, can control your personal data and how to get in touch with us if you need.

1. INFORMATION THAT WE PROCESS

1.1. "Data" refers to any information related to you that, independently or in combination with other information, enables the collector and processor to identify you as an individual. "Data processing" includes any operations performed on your information, such as collection, storage, transfer, and other actions.
1.2. We may collect the following information about you, either directly or through data processors:

• Contact Information: This includes your language preference, name, email address, and any information provided in your communications with us.
• Website Usage Data: This covers your session duration, website interaction patterns, survey responses, information shared with our customer support (including communication language), and any other details you voluntarily provide by updating your profile or messaging us directly.
• Technical Data: This includes your referral source, IP address, time zone, device specifications (type, model, settings), operating system, internet and mobile service providers, hardware identifiers, geographical location (country, region, city), and your activities on our website.
• Cookies and Tracking Technologies: When you use the Website, cookies and similar technologies may be used. This enables us to operate the Website more effectively and We use this aggregated information to understand and optimize how our Website is used, improve our marketing efforts, and provide content and features that are of interest to you. We may ask advertisers or other partners to serve ads or services to the Website, which may use cookies or similar technologies.

1. PURPOSE AND LEGAL BASIS OF DATA COLLECTION AND PROCESSING

2.1. Why we process your data:

• Service delivery: To ensure website functionality and provide requested services
• Website enhancement: To monitor performance, fix technical issues, and improve user experience
• Personalized content: To deliver relevant information based on your preferences
• Communication: To respond to inquiries, send newsletters, and provide important updates
• Security & protection: To safeguard against fraud and unauthorized activities

2.2. Legal grounds for processing:

• Consent: We process certain data with your explicit permission. Before collecting or using your personal data for advertising or similar purposes, we obtain your specific and informed consent.
• Legitimate interests: We may process your data when necessary for our business operations, such as improving our services, communicating with clients, or ensuring website security.
• Legal obligations: Some processing activities are required to comply with laws and regulations applicable to our business.
• Contractual necessity: We process data needed to fulfill our agreements with you and provide requested services.

2.3. All processing activities are conducted in compliance with applicable data protection regulations and with transparency as our guiding principle.

1. DATA SHARING AND DATA TRANSFER

3.1. Related Companies: We may share your personal data with affiliated entities connected to Aligosta Limited. These related companies will comply with the principles outlined in this Privacy Policy when handling your information.3.2. Contractors: We do not lease or sell your personal data to third parties. However, we may share your information with business partners, clients, suppliers, and subcontractors when necessary to fulfill contractual obligations or other agreements established during our interactions with you.
We may also share personal information with auditors, legal advisors, and other professional consultants and service providers as needed.
3.3. Public Authorities: To comply with court orders, legal requirements, or regulatory processes, we may use and disclose personal data. This includes responding to requests from government or regulatory bodies.3.4. Third-Party Service Providers: We may share your personal information with the following third-party services to enhance website performance and optimize user experience:

• Cloud Storage Services: Your data may be stored on cloud services managed by various providers. These services offer secure storage capabilities. Please refer to the respective privacy policies of these providers for details on their data processing practices.
• Analytics Services: Your data may be analyzed through analytics tools provided by third-party companies. This helps us understand user behavior and improve our website. For more information on how these services process data, please refer to their privacy policies.

3.5. Service Enhancement Partners: In certain circumstances, we collaborate with third-party services, requiring data sharing for operational improvement, integration, customization, support, and marketing of our services and website. Data is shared primarily for the purposes outlined in section 2 of this Policy. These third-party categories include cloud storage providers, data analytics services, measurement and marketing partners, payment processors, communication services providers, and others. Please note that these third-party providers also act as data processors when delivering their services.3.6. Legal Protection: We may disclose your data to uphold our Terms of Service, protect our rights, privacy, property, as well as that of our affiliates, you, and others. This includes responding to requests from courts, law enforcement agencies, regulatory entities, and government authorities, and complying with legal requirements in various jurisdictions.3.7. International Data Transfers: Aligosta Limited is based in Cyprus and some of its service providers may be based in the USA. Your country or jurisdiction may have different data privacy laws and protections than Cyprus or the European Union. We ensure that any international transfers of your data comply with applicable data protection regulations.
If we transfer personal data from the European Economic Area (EEA) to countries that do not offer an adequate level of data protection, we rely on one of the following legal bases:
(i) Implementation of Standard Contractual Clauses approved by the European Commission; or
(ii) Adherence to adequacy decisions made by the European Commission for specific countries. More details can be accessed here.
4. DATA RETENTION
4.1. Retention Period: We retain your personal information for as long as necessary to provide the services offered through our website and to comply with our legal obligations. If you no longer wish for us to use or store your information that we have physical access to, you may request the deletion of your personal information and account. This action could result in loss of access to our services and may limit our ability to respond effectively to your inquiries.4.2. Exceptions to Immediate Deletion: Please note that certain data may still be retained for a limited period (no longer than necessary for the storage purpose) in the following circumstances:

• Legal Compliance: To meet our legal obligations, such as those related to taxation, accounting, or auditing requirements.
• Security and Backup: To maintain security, data backup settings, and system integrity.
• Fraud Prevention: To detect, prevent, or investigate fraud or other illegal activities.

After the retention period expires, we will securely delete or anonymize your personal data in accordance with applicable laws and regulations.
5. SECURITY MEASURES
5.1. Protection Standards: We implement industry-standard practices to safeguard the personal information you provide to us, both during transmission and after it is received. We take reasonable and appropriate measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, and destruction, considering the risks associated with processing and the nature of the information.5.2. Security Technologies: To ensure the security of your personal data, we use strong encryption algorithms and employ hashing techniques where possible. However, while we strive to protect your personal data, no method of transmission over the Internet or method of electronic storage is entirely secure, and we cannot guarantee its absolute security.5.3. Breach Notification: In the event of a security breach that compromises your personal information, we will promptly notify you in accordance with applicable legal requirements.5.4. Contact for Security Concerns: If you have any questions or concerns regarding the security of our website, please contact us at [email protected]. USER'S PRIVACY RIGHTS6.1. Rights as a Data Subject: As a Data Subject, you possess the following rights:

• Information Request: You can inquire whether we possess your personal information, and if so, the nature of that information and the reasons for its utilization.
• Access Request: You have the right to obtain a copy of your personal information held by us and verify the lawful processing of the data.
• Correction Request: You can ask us to rectify any incomplete or incorrect personal information we have about you.
• Erasure Request: You can request the removal or deletion of your personal information when there is no justifiable reason for us to continue processing it. You also have the right to request erasure if you've objected to the processing.
• Objection to Processing: If we rely on legitimate interests for processing your personal information, you can object to this based on your specific circumstances. You can also object to personal information processing for direct marketing purposes.
• Objection to Automated Decision-Making: You have the right to contest automated decision-making and profiling not subjected to any automated decisions made by us using your personal information.
• Processing Restriction Request: You can request the temporary suspension of processing your personal information, such as if you're confirming its accuracy or the rationale behind its processing.
• Data Transfer Request: You can request the transfer of your personal information in a structured electronic format to you or another party.
• Consent Withdrawal: You have the right to withdraw your consent for the collection, processing, and transfer of your personal information for specific purposes. This won't affect the legality of processing done prior to withdrawal.
• Complaint Filing: You can lodge a complaint with the supervisory authority in your state of residence or work. For more details, refer to your country's supervisory authority.

6.2. How to Exercise Your Rights: To exercise any of these rights, contact us at [email protected]. We typically respond within one month. To ensure security, we might request specific information from you to confirm your identity and verify your right to access information or exercise other rights.

7. CHILDREN'S PRIVACY
7.1. Our services are not designed for or directed at individuals under the age of 18, and we do not knowingly collect or request personal information from anyone below this age threshold. If we discover that we have unintentionally gathered personal information from a child under 18 without verifiable parental consent, we will take prompt action to remove that information from our systems.
7.2. If you have reason to believe that we might have collected information from or about a child under the age of 18, please contact us at [email protected]. We will investigate and address the matter promptly to ensure compliance with applicable data protection regulations.
8. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you as required by applicable privacy laws or when the changes substantially affect your rights. If legally required, we will obtain your consent before implementing these changes. The "Last Updated" date at the bottom of this Privacy Policy indicates when the most recent revisions were made. We recommend reviewing this page periodically to stay informed about any updates. We may notify you of changes by updating the date on this Privacy Policy, through website notifications, or via other appropriate communication channels.
9. CONTACT US
If you have any questions regarding this Privacy Policy or our data practices, please contact us at [email protected] or via mail address Aligosta Limited Nikis 1, Anthoupoli 2350, Nicosia, Cyprus.